Frequently Asked Questions

Frequently Asked Questions

mSafety is a wearable system for businesses across the health industry.


Find all the top queries about Sony’s solution below. 

General topics

 

What is mSafety?

mSafety is a scalable cloud-based business solution from Sony. It empowers the cost-effective deployment of a digital health service on a configurable, wrist-worn wearables.

mSafety allows a range of health-related businesses to create and grow their services through remote monitoring.   


 


 

 

Why mSafety, and not a consumer smartwatch?

mSafety provides an unparalleled degree of control over your wearable-based health service and removes the necessity of needing a companion device or a user registration or profile. The technology becomes an organic part of your organisation, not just an accessory.

With mSafety, all data is securely in your hands. You can adjust and redesign the application features easily. The device is purpose-oriented, and removes recreational capabilities found in a consumer smartwatch – making it ideal for meaningful health services.    


 


 

 

What certifications does mSafety have?

To simplify the integration of mSafety for our customers around the world, Sony aims to provide the most comprehensive certification coverage that we can. Find our list of certifications here.



 


 

How do I buy mSafety?

Pricing models differ between the mSafety platform and the mSafety Digital Biomarker Solution. Please contact us for more information.

 

 


 

mSafety platform

For companies that wish to create a unique remote monitoring service, we offer the mSafety platform that allows you to design a custom device application on mSafety, using our Software Development Kit.

 

What kind of applications can be developed on mSafety?

mSafety can be used to create services for use cases that benefit from a wrist-worn device and real-time, remote health data and two-way end-user communication. This can include remote health services for elderly patients living at home, a custom application for health research, safety applications for lone workers and more. 

Sony also provides a ready-made ‘Personal Health Application’ on mSafety that makes it easy for a business to get started quicker, and provide a health and wellness service with basic remote monitoring functions.




 

 

Does Sony provide consultation services for developing a tailored application on the wearable?

If you do not have in-house development skills or wish to hire third-party developers, Sony can offer your organization development consultation services, depending on the complexity the application.

Once we discuss your needs, we will determine if your organization is a suitable fit for our development consultation. Please get in touch about your development plans to find out more.   




 

 

Can mSafety function out of the box, or is tailored development a requirement?

The amount of development depends on what you need from your digital health service. For some services, mSafety can be bought and used out of the box using the Personal Health App.

However, if your organisation wants a unique device application, mSafety can be programmed and modified, using our Software Development Kit (SDK), to become the custom, wearable-based service you have envisioned. 

 

 


 

mSafety Devices

The mSafety device is a smart watch entirely provided by Sony.

 

 

What can mSafety devices monitor?

The devices feature in-device sensors for health activity data and can also connect to external devices and sensors via Bluetooth Low Energy (BLE).

All sensor data is uploaded automatically. For information about the mSafety device and its algorithms for remote care and safety, click here.

For more information on the device sensor settings for the mSafety Digital Biomarker Solution, click here.

 

 


 

 

In which countries do mSafety devices work?

Sony offers mSafety primarily to European and American markets, which have a more widespread deployment of the LTE Cat-M1 networks upon which mSafety devices depend upon. We have chosen LTE Cat-M1 as a network communication standard because it was purpose-built for IoT devices to minimise power consumption and extend device battery life. 

To determine the availability of LTE Cat-M1 networks in your area, contact us

 

 


 

Where do I find more information?

Read more: mSafety product website.



Do you have more questions about mSafety?

We’re happy to send you more information or schedule a personal call. Please fill out the contact form and we will be in touch with you shortly.